Support

Last updated 10 September 2026

OVRT is a small operation, so support is not a ticket queue — it is Wes. That is the point of it.

Using Forge Field at work

If your employer set you up with Forge Field and something is wrong — a punch that did not land, hours that look incorrect, a receipt that will not send — tell your foreman or the owner first. They can see and fix most of it from their own screen, and they are the ones who hold your company's records.

If it is the app itself misbehaving, write to the address above and say which company you work for and roughly when it happened. That is usually enough to find it.

Owners and managers

Every installation is set up and maintained by OVRT: hosting, backups, updates and changes to how your company's copy works. If the way your crew runs changes, that is a message, not a support ticket — the software is meant to move with you.

Something wrong with a number

Hours and money get looked at first and fastest. If a figure looks wrong, send the job, the person and the day, and do not change anything in the meantime — the original record is what makes it possible to say what happened.

Thinking about it, not using it yet

The home page runs the real app in your browser, with no sign-up. If you would rather ask a person, send an inquiry.